Maritime Travel in St Albert, meet the Independent Consultant - Outside Sales Nicola Baird-Latham

Posted by Sharon Gregresh on Saturday, January 13th, 2018 at 6:11pm.


Nicola Baird-Latham is an independent travel consultant specializing in Destination Weddings, Honeymoons and Disney trips.

Describe your business

I am a travel agent who specializes in Destination Weddings, Honeymoons and Disney.

What made you decide to specialize in this business?

The market 10 or so years ago was heading towards people doing their own flights online as booking engines were becoming easier to use at any time of the day or night. I knew that I needed a niche and that something like destination weddings. Destination weddings were something that people needed guidance with in the form of assistance to the bride/groom and coordination with the wedding department for generally a year or so. Most people prefer to have someone with knowledge and experience assisting them with their destination weddings. Weddings can be stressful even at the best of times so having a travel agent that knows what they're doing is definitely worthwhile.

What was it like when you first started?

I had been a travel agent anyways so it just took some training and some on the job experience to learn how to navigate weddings easily.

What has surprised you most when owning a business?

That I have to be on hand a lot more than when I work 9-5 in an office environment. I do have a family and try to make sure that I keep time allotted for them, but the sacrifices are that you clients expect you to assist them with emergencies, etc. at any time. I am okay with that as my existing clientele are good, life-long clients and have become friends over the years. My groups are important to me so I would prefer that everyone is happy.

What would your customers say they love most about your business?

I would say they probably love the fact that I get excited about travel. They follow my trips on social media and love my suggestions when it comes to their own trips.

What’s the most memorable experience you’ve had working with a customer?

Probably my most memorable experience is when I actually go to the wedding itself and get to see all the ideas come to fruition in person!

What do you like most about being an entrepreneur?

I love that I have financial freedom, I make my own hours and I don't have to get stuck in long commutes.

Do you have any advice that you want to share with other entrepreneurs?

If you want to have your own business go into it knowing that it is a lot of work but that the pay off is huge!

Where are your favorite places to go in St. Albert?

Well that is a big question as I am a huge fan of Earls for dinner, I like shopping at the Bay and I really enjoy that there's a Costco here now.

Why do you think it's important for people to shop local?

Supporting local businesses is important to keep a thriving, productive community and referrals are the best way to gain business.

Destination Weddings and Honeymoons by Nicola Baird-Latham
Phone: 780-919-1431
Facebook: Destination Weddings and Honeymoons by Nicola Baird-Latham

Photos by Paul Thurlin of Edge Photography 
Interview Conducted by Sharon Gregresh, REALTOR Century 21 Masters
Edited by Samantha Gregresh
Video by Sharon Gregresh, REALTOR Century 21 Masters

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